Question 1

What exactly is Seedance 2.5?

Accepted Answer

Seedance 2.5 is a browser-based AI video generator that turns a text prompt or a reference image into a Seedance clip, and shows the credit cost before you hit generate.

Question 2

Can I generate without signing up?

Accepted Answer

No. You need an account to send a generation job and to keep track of your credit balance.

Question 3

What kinds of output can I make here?

Accepted Answer

Turn prompts or reference images into Seedance-style video, and use GPT Image 2 alongside it to generate or edit still images.

Question 4

Which Seedance models can I choose from?

Accepted Answer

For video you'll find Seedance 2.5, Seedance 2, and Seedance 2 Fast. Switch to image mode for GPT Image 2 and GPT Image 2 Edit.

Question 5

When should I reach for Seedance 2.5?

Accepted Answer

Seedance 2.5 is the lead video mode for finished, cinematic clips. It handles both text-to-video and image-to-video at 480p, 720p, and 1080p — pick it when output quality matters most.

Question 6

How do the other Seedance modes differ?

Accepted Answer

Seedance 2 is the everyday standard mode with the same resolutions. Seedance 2 Fast trims cost and sticks to 480p and 720p, so it's built for iterating on prompts.

Question 7

What is Seedance 2 Fast for?

Accepted Answer

Seedance 2 Fast is the budget draft mode, covering 480p and 720p at a lower credit cost.

Question 8

How are credits charged?

Accepted Answer

A run spends credits according to the model, resolution, clip length, input type, and — for images — the quality level you select.

Question 9

Will I know the cost before I generate?

Accepted Answer

Yes — the generator shows an estimated credit cost up front, before you confirm the run.

Question 10

What ways can I buy credits?

Accepted Answer

On the pricing page you'll find monthly subscriptions, yearly subscriptions, and one-time credit packs.

Question 11

What inputs can I feed the generator?

Accepted Answer

Video accepts a text prompt or an uploaded reference image. Image mode takes a text prompt, plus a reference image when you're in edit mode.

Question 12

What resolutions can each model produce?

Accepted Answer

Seedance 2.5 and Seedance 2 offer 480p, 720p, and 1080p. Seedance 2 Fast covers 480p and 720p. GPT Image 2 outputs at 1K, 2K, and 4K.

Question 13

What if a generation doesn't complete?

Accepted Answer

When a run fails on a system error, credits are usually refunded on their own. If yours aren't, reach out to support with the generation ID.

Question 14

How can I close my account?

Accepted Answer

Delete it yourself from account settings, or email support@seedance25.co and we'll handle it.

Question 15

Do you train AI on my prompts or uploads?

Accepted Answer

Your prompts, uploads, and outputs are used to run the service. We don't hand them to third-party AI models for training. The Privacy Policy spells out the rest.

Question 16

Who holds the rights to what I generate?

Accepted Answer

You keep whatever rights you already have in your inputs and outputs, within applicable law and provider terms. The Terms of Service has the full picture.

Question 17

Are refunds possible?

Accepted Answer

We review refunds individually under the Refund Policy.

Question 18

How do I reach the team?

Accepted Answer

Write to support@seedance25.co — we try to reply within 2 business days.

Seedance 2.5 questions, answered

Getting Started

Models

Credits and Pricing

Generation and Quality

Account and Privacy

Refunds and Support

Start your first clip